2019 Driver Power

Seven honours for Lexus in the 2019 Driver Power survey

Lexus has achieved an unprecedented seven awards in the 2019 Driver Power survey, organised by Auto Express, demonstrating the huge customer appeal of its self-charging hybrid models across the board. The list of awards is as follows:

  • Best Sports Car – Winner, Lexus RC
  • Best Premium Large SUV – Winner, Lexus RX
  • Best Compact Executive Car – Winner, Lexus IS
  • Best Executive Car – Winner, Lexus GS
  • Best Reliability and Build Quality – Winner, Lexus RC
  • Best Interior and Comfort – Winner, Lexus RX
  • Car of the Year – Silver Winner, Lexus IS

The Lexus RX led the way, taking the gold award for Best Premium Large SUV for the third year running, while also achieving the highest rating for vehicle interior and comfort.

The Lexus RC coupe followed suit, winning gold as the survey’s Best Sports Car and also topping the rankings for reliability and build quality.

The Lexus IS saloon was named Best Compact Executive Car and took a further silver award as the Best New Car of the Year runner-up. Completing the haul of honours, the Lexus GS achieved gold as Best Executive Car.

Success in the survey is based on the first-hand experience of thousands of UK car owners who responded to Driver Power survey questions about the quality, reliability and performance of their vehicle (up to two years old) and the service they receive from retailers and repair shops.

Steve Fowler, Auto Express editor-in-chief, said: “It’s another stunning performance for Lexus in our annual Driver Power survey. It’s proof that it understands exactly what its buyers want – and delivers in spades. Category wins for interior comfort and reliability and build quality were perhaps unsurprising, given Lexus’s huge reputation for excelling in both areas.

“This exceptional performance was further bolstered with class wins for the IS and GS saloons, RC coupe and – for the third time in succession – the RX SUV.”

Ewan Shepherd, director of Lexus in the UK, commented: “We value these awards very highly and are grateful to our customers for the huge appreciation shown to our vehicles. Lexus has always sought to deliver the best customer service, not just in the way people are welcomed and respected when they deal with our retailers, but also in the high quality and performance of the vehicles we make. These honours are independent testimony to the success of this commitment.”

Learn more: Five customer-focused features inside Lexus Centres

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