Online video consultation

How to book an online video consultation

Lexus retail premises may be temporarily closed to the public but online video consultations enable you to talk with one of our specialists on a one-to-one basis without the need to leave the safety of your home.

Learn more: Update on dealer network, servicing and repair work during COVID-19

These online consultations are tailored to each customer’s needs and cover all aspects of the car-buying process, be it a video tour of a vehicle in the showroom, a rundown of its features, or a discussion about finance options. Our specialists will help you choose the Lexus that is right for you.

How to book an online video consultation

  • Click this link and fill in the online form, telling us about the Lexus model you are interested in and your preferred date and time for the video consultation
  • After receiving your request we will send an email confirmation. This will include a link to access the video appointment and information on how to set it up
  • Click on the email link at the time of your appointment and a Lexus representative will be waiting to greet you on the other end

Online video consultation

What about other Lexus services?

Alongside online consultations, Lexus workshops remain fully operational for servicing, MoT tests and repairs. Lexus centres are operating to strict hygiene and operating standards in order to safeguard customers, technicians and other staff.

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