Contact Us


Lexus Centres and Lexus Service Centres

Our nationwide network of Lexus Centres and Lexus Service Centres will happily answer any questions and address any queries that you may have. Your local centre should be the first port of call for all of your enquiries. Our centres are empowered to deal with your queries, and have to access to every single department within our organisation. As such your centre is best placed to deal with your enquiry. For help finding your local centre, please click here.


If you have a concern or specific complaint that you would like to be addressed by Lexus, please email the Lexus Customer Relations team via the contact form below. All messages are read and directed to the appropriate department. Please allow 72 hours for an initial response.

By telephone

0845 1295 484

Opening Hours
9:00am – 6:00pm Monday – Friday
9:00am – 1:00pm Saturday

The Lexus Contact Centre is able to provide information and support to resolve your query quickly and effectively. Please note: calls to and from Lexus may be monitored or recorded and will be charged at Local NTS (Number Translational Service) rate.

By post
If you would like to write to Lexus, please use the following address:

Toyota (GB) PLC – Lexus Division
PO Box 814
United Kingdom

Please note that the Lexus blog is a publicly available website operated by the Lexus Division of Toyota (GB) PLC (which we refer to above as ‘Lexus’ or ‘Lexus Division’) to publish information and engage in discussion about Lexus products, where appropriate. Although we welcome user comments and suggestions to the blog, we reserve the right to remove inappropriate posts without notification.

No matter which contact method you choose, we look forward to hearing from you.